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GRENZE International Journal of Engineering and Technology Vol. 12 (2026), Issue 2

AI-Powered Mediation Platform for Multilingual Legal Dispute Resolution

Authors

M Shilpa, S Mercy, Diya S, Jeevan M, MV Anvitha Jain, Manthan G

Abstract

The AI-Powered Mediation Platform is an intelligent digital system designed to facilitate the resolution of disputes through advanced natural language processing and multilingual AI technologies. This platform enables structured and impartial mediation between parties by analyzing submitted case data, legal documents, and real-time communication. Leveraging technologies such as sentiment analysis, language translation, intent recognition, and dialogue summarization, the system assists both clients and mediators in identifying core issues, areas of agreement, and viable resolutions. Users interact via a Reactbased web interface, while the backend integrates with cloud-based AI APIs including OpenAI, Azure, and Bhashini for multilingual and legal language processing. The platform supports real-time, secure conversations and uses AI-driven mediation strategies to guide discussions constructively. By automating repetitive legal workflows and enhancing human understanding through AI assistance, the system significantly reduces the time, cost, and complexity of traditional mediation processes. It offers a scalable, accessible, and legally compliant solution for civil disputes, workplace conflicts, and online consumer disagreements.