Artificial Intelligence (AI): Bringing a New Revolution in Human Resource Management (HRM)

In the recent times of globalization and with the new trends and development in Information Technology (IT), every organization wants to keep them updated so that they can keep the competitive advantage continuously on the global level. One of the key departments in every organization is Human Resource (HR) department, which involves the crucial practice of sourcing, recruitment, selection, hiring, training and development of employees, and managing the employee relations within the organization. Among these activities the major job of HR is to recruit an effective and efficient employee who will be accomplishing the job objectives, so that organization can retain such employee for a longer term and who can play an important role in the development of the organization. The traditional ways of recruiting the employees is very time consuming and which needs lots of paper work to be done. But due to the development in the technology and good Internet speed organizations are now slowly moving towards online recruitment. Different organizations are using different technologies for recruiting process, as a result they can reduce the paper work and work load of the HR. In any recruiting process one of the important task that needs to be carried out is the data analysis, which plays very decisive role in making recruitment decisions. One such tool that can be used to make the data analysis and helps HR and the recruiters to make a good decision is to use “Artificial Intelligence (AI)”. Though the Artificial Intelligence was introduced by John McCarthy in the year 1956, but it has gained its importance in the current generation. In a very simple language Artificial Intelligence can be termed as an intelligent machine that is developed by humans and which behaves like humans. The main objective of the paper is to (a) introduce Artificial Intelligence in HRM, so that through its intelligent methods it can help the HR in making good intelligent decisions during the recruitment process, (b) to bring out the reasons for choosing Artificial Intelligence in HR and (c) the challenges that the HR is facing with the introduction of Artificial Intelligence in recruitment process. The methodology used for this research is the literature review of various conceptual papers, peer-reviewed journals and articles.