Abstract

In the rapidly evolving landscape of the digital era, cybersecurity has emerged as a critical concern for financial institutions. The increasing reliance on technology and digital platforms has provided immense opportunities for growth and efficiency, but the very same has also exposed banks to ever-evolving cyber threats. The topics explored delve into the importance of cybersecurity in the banking sector as well as the challenges faced by financial institutions in safeguarding their sensitive data and customer information. The research stresses the significance of customer awareness programs to empower users with knowledge on safe digital practices and recognizing potential phishing attempts. Educating customers becomes a pivotal aspect of the overall cybersecurity strategy.