Abstract

The revolution in Internet has changed our world in many ways. The resultant effect comes as no surprise that, it naturally effects on the way government functions in terms of the organization, its relationship with its citizens, institutions, businesses and cooperation with other government bodies. This rapid change forces and challenges the government to develop efficient and effective systems that address both global and local needs. Hence, as a major step to development, His Majesty Sultan Qaboos Bin Said has emphasized the importance to adopt egovernment and encourage the public to use e-services instead of traditional ways. For the very reason, His Majesty has set an award every two years, allow the institutions to participate and give them a chance to develop their current e-services. Today, the adoption of e-government has increased however, the level of success and His Majesty's vision which is to transform Oman into a digital society, hasn't achieved yet. The purpose of this paper is to evaluate e- government quality services of the government sector in Oman and identify the factors as well as challenges that effect the adoption of e-government, there by enhances the e-services of those projects and improves the development process of egovernment adoption. This paper evaluates the external and internal competitive advantage by using the well-known strategic analysis tools and frame works and discussing the effects of using Cloud Computing to help to achieve the objectives and fulfill the vision and suggest recommendation based on the results of this paper.